We got our start in 2020 during the Covid-19 pandemic. As shutdowns were implemented and social contact was limited, we saw that construction projects had deadlines and customers still needed machines. We thought long and hard about how to get the customers the machines and attachments they needed to get the job done, that is when Excavators Direct was born.
We are authorized distributors of all the all products we sell and stand behind our items 100% through our extensive service network.
For Skid Steers and Tracked Loaders, most attachments fit most machines thanks to the universal quick attach system. However, every machine is different and there are additional factors to consider such as: hydraulic couplers, auxiliary hydraulics, hydraulic flow range, attachment weight and more. Therefore, we list many product details on our site and are available to help with any questions that you may have.
In order to provide you with the most efficient cost and delivery time we have developed a “drop ship” partnership with our vendors. A “drop ship” item will be pulled, packed and shipped by the vendor who manufactures the attachment or accessory.
Many of our items are in stock and ready to ship. Many will ship within 1 business day of your order being placed. If a product is not in stock or larger items that require longer lead times will be noted when you select the product and add it to your cart.
Lead Time is a pre-designated amount of time that is required before your order will be ready to ship. We flag some items with specific lead times for many reasons, such as; complicated assembly, custom work required, low stock, stock that is in transit to the wearhouse, stock that is on back-order from the manufacturer.
We want our customers fully satisfied, no exceptions. We’re happy to accept the return of any unused item within 30-days of the original purchase. We also offer exchanges, and in some cases, are able to accept returns outside of the 30-day window.Click here to visit our Returns page.
We sell all our products with the original manufacturer’s warranty in place. Click here to visit our Warranty page.
We do everything we can to ship reliable and trustworthy products, and we work hard to ensure your order is accurate and compatible with the specifications of your machine. In the rare case that we do make a mistake, or you receive a defective item, we will issue a full refund of your purchase and pay all original and return shipping costs.Click here to visit our Returns page.
We rely on timely, accurate and secure shipping on a daily basis, and as such, have partnered with shipping carriers that we trust ship products the right way and to avoid damage during transit. In the rare case of receiving an item that has been damaged during transport, it is your responsibility to note any and all damage on the Bill of Landing (BOL), upon delivery. You will also be responsible for filing a freight claim with the carrier. For our part, we will do everything we can to be an advocate on your behalf, and assist in negotiating with the carrier to remedy the situation.
Creating an account is simple and easy and allows you to take advantage of faster checkout.Click here to create an account.
Give us a call at 305 815 3485 and one of our experts will be happy to assist you in any way.
You can chat with us during standard business hours.Click here to live chat with an equipment expert.